Pixel

2020-2023
UX Manager

I lead the Intelligent Retention & Switchers UX program on the Pixel team, delivering on multi-year strategy across Pixel OKRs, with the focus of 5 pillars (Essential Apps, Switching journey & Onboarding, Tips, Transformers, User growth). Some projects include Recorder ML features, Clock, Calculator, Weather, Tweens, all in developing and launching new Pixel features.

Notable launches

Recorder's flagship feature of 2022 Speaker Labels (Blog article), with various positive reviews from media outlets (Android Authority | MKBHD Video).

Recorder "Share with specific people" feature, unlocking more ways for Recorder users to share recordings.

Cough & Snore, cross-PA collaborations with Digital Wellbeing and Health Research teams, influencing and aligning perspectives across UX and product strategies. Received positive press reviews (9to5Google | Gizmodo | TechCrunch) and having 19% Pixel 7 owner adoption to the feature.

"Pause and Schedule alarms" in Clock App.

Multiple Timers in Clock App.

Large form factor and foldable screen launches for Recorder, Clock & Calculator.

Recorder Web launch with GM3 on Recorder Web.

Partnership with Google Search team for redesign of the Weather App.

Recorder Speaker Labels

Project summary:

Recorder Speaker Labels was Recorder’s 2022 Flagship feature, featuring first of its kind on-device speaker labeling feature. This was Pixel’s one of the five differentiated features and expansion of speech leveraging AI/ML and Ambient Computing.

My role:

I led a team of 2 designers, motion designer and research team to build this feature from the ground up, including organizing and leading the  Recorder team by conceptualizing directions, partnering with research for concept studies to evaluate best user experience, to building, going through rounds of iterations and review, executing, and landing the Speaker Label feature for users in Dec of 2022.

Challenges:

This was an extremely technically complex feature, as it required collaboration between ML, speech modeling, and Recorder eng team to successfully navigate technical capabilities and limitations. The model was often unpredictable, having issues of accuracy, transcript jumpiness, and lag issues in the beginning of development. There had been various times in the development process where the UX would potentially need to suffer according to the evaluation results to sufficiently support the speech model workarounds, but I led the team to consistently advocate and provided strong solutions for a Speaker Label experience that doesn’t compromise UX.

Accomplishments:

Proud moment on this cross-functional team across UX, Eng, Product, Legal and Marketing teams for this feature to launch on target, whilst also meeting high quality standards, delivering and landing a feature that is well-received by users.